1. Shipping Charges
At Nika Exports, operating under the brand name Nika Collections, we are pleased to offer free shipping on all orders across India. There are no hidden fees or additional charges at checkout.
2. Estimated Delivery Time
We strive to deliver your order as quickly as possible. Shipping typically takes around 1 week from the date of purchase, depending on your location. Once your order is dispatched, you will receive a confirmation email along with a tracking number, allowing you to follow your order's journey.
3. Order Processing
Orders are processed within 1-2 business days of receiving payment. Please note that orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Locations
We currently ship to all locations within India. At this time, we do not offer international shipping.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order through our courier partner's website or customer service.
6. Delays and Exceptions
While we aim to meet our delivery timelines, certain factors beyond our control (such as extreme weather, public holidays, or remote locations) may lead to delays. Should this happen, we will keep you informed and work to ensure that your order reaches you as quickly as possible.
7. Lost or Stolen Packages
Nika Exports, operating under the brand name Nika Collections is not responsible for lost or stolen packages once delivery has been confirmed by the courier service. We recommend ensuring that someone is available to receive the package at the delivery address.
8. Changes to Your Order
If you need to modify your shipping address after placing an order, please contact us immediately. We can update your details as long as the order has not yet been dispatched.
9. Questions About Shipping?
If you have any questions or concerns regarding your shipment, feel free to contact our customer service team, and we will be happy to assist you.
